Privacy Policy

Privacy policy for: yournss.org which is part of the Ringley Group of companies, herein after referred to as “we” or “us” or “our” ('We') are committed to protecting and respecting your privacy. This policy (together with our Terms of use, and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it. This policy only applies to this website and other websites within the wider Ringley Group. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.

Information we may collect from you

We processes your personal data when you use our services and/or because you provide it to us. This data may include your names (first name, middle name and family names), gender, date of birth, place of birth, addresses (correspondence address, address of the property you own, billing addresses), phone numbers, email addresses as well as other personal data that you actively provided by completing any web product sign up, contact us or other information forms as well as in correspondence and by telephone. We do not store your credit or debit card details instead where you choose to pay by card we redirect you to a card processor such as Barclaycard or Stripe and it is them not us that may store your card details if you choose to allow them to do so. We will store your bank account details if you have agreed for us to collect money from you by direct debit, or have asked us to make a payment into your bank account. We only collect geolocation information about you as a user to connect you with your local community and filter what we think are relevant posts for you and if you are e-signing a document with us in which case collecting your geolocation and IP address is part of the legal requirements for a valid e-signature.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to support terms of use, terms of business or a contract that you choose to e-sign with us.. Any statistical data about your browsing actions and patterns when on our websites does not identify you as an individual and we will not collect personal information in this way. We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalized service. They enable us:

To estimate our audience size and usage pattern
To store information about your preferences, and so allow us to customize our site according to your individual interests
To speed up your searches
To recognize you when you return to our site

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
To carry out our obligations arising from any contracts entered into between you and us
To allow you to participate in interactive features of our service, when you choose to do so
To notify you about changes to our service

The purposes that we use your data for will depend on which of our services we are providing you, for example, we may processes your personal data for the following purposes:

Processing any payment you wish to make to us
To send you Notices of a company meeting, minutes, resolutions etc.. where you are a partner or member or connected to by virtue of current or past property ownership
To send out accounts in which you have an interest where you are an owner, member or shareholder
To enable us to deal with any lettings of your property
To comply with filing requirements at Companies House
Sending our newsletter and/or advertising leaflet
To be able to call or email you, as necessary to effectively manage your account or property or any property that you may live in, own, rent, or rent out or intend to purchase insofar as it connects to services we are under contract to provide or other services of the wider Ringley Group that we believe you may be interested in (‘legitimate interest’)
To inform you about changes that affect your property or the building it sits within and changes to our services and products that might benefit you

We may also use your data, to provide you with information about goods and services which may be of interest to you and we may contact you about these by email.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please contact us at support-team@ringleylaw.co.uk or via our contact us page.

We do not take decisions on the basis of automated processing on matters that may have (significant) consequences for individuals.

How and where we store your personal data

Our cloud servers are based within the European Economic Area ('EEA'). The data that we collect from you may be transferred to, and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us. Such staff maybe engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone To protect your privacy our staff do not have access to see or change your password. Unfortunately, the transmission of information via the internet cannot be guaranteed to be completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Disclosure of your information We may disclose your personal information to third parties; for example – where we are under a duty to disclose or share your personal data in order to comply with any legal obligation. We may also be required to exchange information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to view, correct or delete your personal data. In addition, you have the right to revoke your consent to data processing or to object to the processing of your personal data by us and you have the right to transfer data. This means that you can submit a request to us to send the personal data that we have from you in a computer file to you or another organisation you request. You may send a request for inspection, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to support-team@ringleylaw.co.uk.

In order to ensure that any request for inspection has been made by you, we ask you to send a copy of your passport or other identify information and we respond as quickly as possible. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and you can contact us at support-team@ringleylaw.co.uk or via our contact us page.

© Copyright 2024. Ringley Group Limited. Company Number. 08504901
© Copyright 2024. Ringley Property Holdings Limited, Company Number. 08898864
© Copyright 2024. Ringley Limited Company, Number. 03302438
© Copyright 2024. Ringley Law LLP, Company, Number. Oc357099
© Copyright 2024. Planetrent Group Limited, Company Number. 10834646
© Copyright 2024. Busy Living Group Limited, Company Number. 11208853
© Copyright 2024. Ringley Estates Limited, Company Number. 10184889
© Copyright 2024. Ringley Software Solutions LLP, Company Number. Oc395632
© Copyright 2024. Ringley Surveyors Limited, Company Number. 07595696
© Copyright 2024. Ringley Final Accounts Service LLP, Company Number. Oc395200
© Copyright 2024. Ringley Building Engineering Limited, Company Number. 07595652